Shipping policy

SHIPPING POLICY

Thank you for shopping with Happy Llama.

Processing Times

Orders are typically processed within 1–3 business days. During busy periods, markets, holidays, or special events, processing times may be slightly longer.

Shipping Within Ireland

Estimated delivery times within Ireland are typically 1–5 business days after dispatch.

International Shipping

We ship worldwide. International delivery times vary depending on the destination country and customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

Tracking

Tracking information will be provided when available. Customers will receive a shipping confirmation email once their order has been dispatched.

Customs and Import Duties

International customers may be responsible for customs duties, taxes, VAT, import fees, or other charges imposed by their country. These charges are determined by local customs authorities and are not included in the purchase price or shipping cost. Happy Llama is not responsible for any customs charges, taxes, or delays caused by customs clearance procedures.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. Happy Llama is not responsible for delays or additional costs resulting from incorrect address information provided by the customer.

Lost or Delayed Shipments

While we work with trusted shipping partners, delivery times are estimates and cannot be guaranteed. If your order has not arrived within a reasonable timeframe, please contact us at info@happyllama.ie and we will do our best to assist.

Contact

If you have any questions regarding shipping, please contact us at:

info@happyllama.ie

Happy Llama

Galway, Ireland