Faq

HappyLlama is a handmade brand born from the blend of Peruvian artistry and Irish charm. We create unique decorative llamas, home-decor pieces, and joyful accessories — all crafted slowly, with love and intention. Every item carries a story of colour, culture, and happiness for your home.

Yes! We ship worldwide 🌍
Shipping costs and delivery times depend on your location and will be calculated at checkout.

Because every llama is handmade, please allow 3–7 business days for production before shipping.
Estimated delivery times:

• Ireland: 2–3 business days
• Europe: 5–7 business days
• Rest of the world: 7–14 business days

Absolutely! We love creating llamas that reflect your style.
You can request custom colours, details, or accessories — just leave a note at checkout or contact us at info@happyllama.ie before ordering. We’ll make sure your llama feels truly yours 💫

Yes — 100%! Each llama is carefully handcrafted in Peru and our small studio in Ireland. From cutting and sewing to the final touches, every step is done by hand.
No two llamas are ever identical — that’s the beauty of handmade art.

Our llamas are made using natural alpaca Fiber and eco-friendly materials sourced responsibly. We focus on sustainable, small-scale production, meaning each piece is made with respect for the planet and the people behind it. Soft, durable, and cruelty-free — perfect for conscious homes that love colour and craftsmanship.

You can reach us at info@happyllama.ie or through our social media pages. We love hearing from you — whether it’s a question, a story, or a custom request!

Because each llama is handmade and often personalized, we don’t accept returns for change of mind. However, if your order arrives damaged or there’s an issue, please contact us within 7 days — we’ll be happy to help and find a solution 💜